FREQUENTLY ASKED QUESTIONS
PRODUCT
We offer a vast selection of luxury watches from some of the most renowned brands in the world, including Rolex, Patek Philippe, Audemars Piguet. Jewelry, and precious diamonds from some of the most renowned brands and designers in the world. Our diamond collection features high-quality stones that are certified by reputable gemological laboratories.
Selling your luxury watch, jewelry, or diamond on our website is easy. You can submit a request on our website, and our team of experts will review the details and get in touch with you to discuss the selling process. We offer competitive prices and a seamless selling experience.
Absolutely. We pride ourselves on selling only authentic luxury watches, jewelry, and diamonds that have been thoroughly authenticated by our team of experts. We stand behind the authenticity of every product we sell.
We provide detailed product descriptions, including measurements, to help you make an informed decision. Additionally, our customer service team is available to assist you with any questions you may have regarding sizing or fit.
RETURNS & PAYMENTS
Yes, we offer a 30-day return and exchange policy for all our luxury products and diamonds. If you're not satisfied with your purchase, please contact our customer service team, and we'll guide you through the return or exchange process.
Yes, we offer financing options through a third-party provider, allowing you to choose from a range of payment plans and options to suit your needs.
GENERAL
Our customer service team is available via phone, email, or live chat. We're always here to help you with any questions or concerns you may have regarding our luxury products and diamonds.